CONDITIONS OF USE OF THE SITE AND BEBE2LUXE PRIVACY POLICY
I. BEBE2LUXE SITE CONDITIONS OF USE
The terms of use of the Bebe2luxe website set out the rules relating to the use by Users of the www.bebe2luxe.fr website (hereinafter the “Website Terms of Use”) and may be modified in accordance with article 11 below.
The www.bebe2luxe.com website (the “Site”) is owned and operated by kandk (hereinafter referred to as “kandk”).
Any person using the site (hereinafter “the User”) agrees to read these Terms of Use.
For any questions concerning the Terms of Use of the Site, contact the e-boutique Customer Relations Department:
- by e-mail :contact@bebe2luxe.fr
- by telephone: 04 42 04 71 24
- by post: Service Relation Clients e-boutique - Bebe2luxe/kandk- Traverse de la Bastidonne 13400 AUBAGNE.
In addition, Bebe2luxe may collect anonymous information about visitors to its Website, in order to establish overall statistics or for reporting purposes. However, the anonymized data collected for these purposes will under no circumstances make it possible to identify a particular person.
Except in the cases mentioned in these privacy rules, Bebe2luxe will under no circumstances disclose, sell or rent personal data to a third party. If the Customer consents and later changes his/her mind, simply contact Bebe2luxe to stop such activity.
ARTICLE 1. purpose and acceptance
The Terms of Use of the Website expose the User to the rules applicable to him/her when using the Website, in particular when purchasing online, subscribing to the newsletter or casting.
The Terms of Use of the Website therefore apply to all users of the Website, including Bebe2luxe customers making online purchases and otherwise subject to the bebe2luxe General Terms and Conditions of Sale.
Any use of the Website will therefore be deemed acceptance of these Terms of Use of the Website.
ARTICLE 2. ORDER FOLLOW-UP:
If the User has made purchases on the Site, he/she can track the status of each of his/her orders, referenced by date, number and price including VAT.
He can also consult the details of each of his orders, namely the date of his order, its number, the deadline for delivery, the status of his order, his delivery address, his billing address if applicable, the type of product, the quantity, the size, the color, the delivery charges, the price of the gift package if applicable, and the total price including VAT in his customer account.
article 3: hypertext links
Hypertext links to secondary pages on the Website are strictly prohibited, unless expressly authorized by Bebe2luxe.
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In addition, any link must be removed upon simple request from Bebe2luxe.
ARTICLE 4: WARRANTIES AND LIABILITY
Bebe2luxe has taken every precaution to ensure both reliable information and secure access to the Website, in accordance with Bebe2luxe's privacy policy set out below.
However, use of the Internet implies knowledge and acceptance of the characteristics and limits of the Internet, particularly with regard to the risks inherent in any connection and transmission on the Internet, the lack of protection of certain data against possible misappropriation or piracy, and the risks of contamination by any viruses circulating on the network.
Bebe2luxe may not be held liable for any inconvenience or damage inherent in the use of the Internet, such as, for example, service interruption or the presence of computer viruses.
Bebe2luxe shall also not be held liable for any damage whatsoever arising from misuse of the Website, or from an event constituting force majeure, in particular in the event of total or partial disruption or strike, flood or fire.
Bebe2luxe disclaims all liability for information contained in sites that may be linked to the Website by a hypertext link or by any other means.
Bebe2luxe informs the User that, when purchasing online, the payment page becomes invalid after a reasonable period of time in order to avoid any fraudulent use of his/her bank card.
ARTICLE 5: MINORS
Bebe2luxe reminds you that minors do not have the capacity to contract, and therefore cannot register on the Site without parental authorization, in particular to make purchases, receive the newsletter.
However, minors may consult the Website and the various services offered therein, under the responsibility of their legal representative subject to the present Terms of Use of the Website.
ARTICLE 6: PENALTIES
In the event of breaches of these Terms of Use of the Website, Bebe2luxe reserves the right to unsubscribe the User from the Website, by deleting his account, temporarily or permanently, notwithstanding any legal action that Bebe2luxe may take against him.
ARTICLE 7. MODIFICATIONS
Bebe2luxe reserves the right, at its sole discretion, to change, modify, add or remove any part of these Terms of Use, at any time, without the need to send prior notice.
However, any changes made to the Terms of Use will be published on the Website by Bebe2luxe. The date appearing in the header of these Terms will be modified and will indicate the last date of revision of these Terms.
Bebe2luxe therefore recommends that the User regularly reviews these Terms in order to keep up to date with the Terms applicable to his/her use of the Website and the delivery of his/her Products.
Use of the Site after one or more modification(s) will be deemed acceptance of such modification(s). If the User does not accept any modification, he/she must immediately cease using the Site, by deleting his/her account with the e-boutique Customer Relations Department, whose contact details are given in the preamble to these Site Terms of Use, and in particular by unsubscribing from the services to which he/she had subscribed.
The modified Terms of Use of the Site will take effect on the date on which the User is informed of these modifications.
ARTICLE 8. APPLICABLE LAW AND JURISDICTION:
These Terms of Use of the Site are subject to French law. In the event of a dispute, the French courts shall have exclusive jurisdiction.
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The Parties however undertake to seek an amicable solution before any legal action.
II. BEBE2LUXE PRIVACY POLICY
This privacy policy sets forth the privacy practices in connection with the use of the www.bebe2luxe.fr website (the “Privacy Policy”) and may be modified in accordance with Article 9 below. The www.bebe2luxe.fr site (the “Site”) is owned and operated by KANDK (hereinafter referred to as “kandk”), Should you have any questions regarding this Privacy Policy, please do not hesitate to contact the e-boutique Customer Relations Department:
- by e-mail: https://www.bebe2luxe.fr/fr/contactez-nous
- by post at the following address:
Bebe2luxe/ SARL KANDK, Traverse de la Bastidonne, 13400 AUBAGNE
Please read these privacy rules carefully. Bebe2luxe also recommends that the User print and keep a copy for future reference. By accessing, browsing, or otherwise using the Website, the User confirms that he/she has read, understands, and accepts all of these privacy policies. If he does not accept the terms of these rules in their entirety, he must not use this Site.
ARTICLE 1. PURPOSE:
Bebe2luxe is concerned to protect the personal information that the User communicates to it (hereinafter “Personal Information”). In this context, Bebe2luxe undertakes to respect the confidentiality of the Personal Information transmitted.
This Privacy Policy explains: (a) how Personal Information is used; (b) how it is possible to correct, modify or delete Personal Information that Bebe2luxe holds about the User; (c) to whom Bebe2luxe may disclose it; (d) the security measures put in place by Bebe2luxe to protect the confidentiality of your Personal Information and (e) how it is possible to modify your preferences for receiving newsletters.
ARTICLE 2. PERSONAL INFORMATION
Personal Information is processed by Bebe2luxe for the purposes of customer relationship management and prospecting.
Personal Information can be accessed at any time in “My Account” using the e-mail address and password.
In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, as amended by Act no. 2004-801 of August 6, 2004 (hereinafter the “Data Protection Act”), the User has the right to access, rectify, delete and oppose any data concerning him or her. To exercise this right, they should send a letter to the following address:
Bebe2luxe/ SARL KANDK
Traverse de la Bastidonne
13400 AUBAGNE
In accordance with the French Data Protection Act, the processing of Personal Information collected on the Website has been the subject of a declaration n°1225721 to the Commission Nationale de l'Informatique et des Libertés.
If the User wishes to unsubscribe from advertising and marketing emails sent by Bebe2luxe, they can do so very simply by clicking on the unsubscribe link at the bottom of each newsletter email they receive.
All Personal Information is sent to and stored at the Site's host located in France, whose contact details appear on the Site in the “Legal Information” section.
Bebe2luxe will never request confirmation of account or credit card details by e-mail. If the User receives an e-mail purporting to be sent by Bebe2luxe requesting such information, the User must ignore such e-mail and not respond.
ARTICLE 3: DISCLOSURE TO THIRD PARTIES
Bebe2luxe does not transmit any Personal Information to third parties for prospecting purposes.
Bebe2luxe may disclose Personal Information to legally authorized organizations and authorities, to the extent that disclosure is required or authorized by law, or when Bebe2luxe deems it necessary or appropriate to comply with laws and other applicable texts, or to protect or defend its rights or those of its employees, customers or any other person.
This Website may contain links to other websites operated by third parties. Bebe2luxe draws the User's attention to the fact that these privacy rules apply solely to personal data that Bebe2luxe collects via the Website, and that it cannot be held responsible for personal data that third parties may collect, store and use via their websites. The User is advised to always carefully read the privacy rules of any website the User visits.
Bebe2luxe may transfer Personal Information to third parties in the event of a sale, transfer of assets, reorganization or liquidation. Bebe2luxe will notify the User if its Personal Information will be subject to a different privacy policy.
ARTICLE 4. CONSERVATION
Bebe2luxe (as well as third-party service providers acting on its behalf to process data) may collect, store and process Personal Data:
- to make this Website available to the User and to provide him with content that is tailored to his personal tastes;
- to maintain any account that the User may hold with bebe2luxe;
- with the User's consent, to contact him (including by SMS and e-mail) in order to inform him of promotional offers and goods and services likely, to be of interest to him, as well as for the purposes of marketing studies and customer satisfaction surveys ;
- to provide Bebe2luxe's goods and services to you and for any related purposes, including verifying your identity;
- for research, analysis, testing, monitoring, risk management and administrative purposes; and
- for any related purposes, or if Bebe2luxe has a legal right or obligation to use or disclose such information (including for crime and fraud prevention and any related purposes).
Personal Information will only be kept for as long as is strictly necessary to manage the customer and prospect relationship, and will under no circumstances exceed a period of one (1) year unless exceptions are provided for by law.
ARTICLE 5: SECURITY
Bebe2luxe has taken all necessary precautions to ensure the security of its files and the protection of its computer system, and in particular to prevent Personal Information from being distorted, damaged or accessed by unauthorized third parties.
To make a payment by credit card, the User is automatically transferred to the electronic payment server. It is specified that at no time do banking data pass through Bebe2luxe's computer system.
Bebe2luxe nevertheless draws the User's attention to the fact that, are taken all appropriate technical and organizational measures to safeguard the personal data that the User provides, no transmission via the Internet can be considered 100% secure. Consequently, Bebe2luxe cannot guarantee the security of personal data that the User transfers to it via the Internet.
If the User uses a computer or terminal located in a public place, it is recommended that, for his/her own safety, he/she always disconnect and close the browser window after ending a session. He is further recommended to take the following security measures to increase his security on the internet:
- Keep passwords confidential. Anyone who knows the User's password can access his or her account.
- When creating a password, the User must use at least 8 characters, preferably a mixture of letters and numbers. It is preferable not to use words from the dictionary, as the User's name, e-mail address or other personal data can be easily obtained. It is also advisable to change your password frequently. To do so, go to 'My Account', then click on 'Change name, e-mail or password'.
- Avoid using the same password on several internet accounts.
ARTICLE 6: PRIVACY
When the User creates an account, he/she chooses an e-mail address and a password that will be requested each time he/she wishes to access it. The User's Personal Information is password-protected so that only the User has access to it. Bebe2luxe recommends that the User does not divulge it to anyone.
The User must also remember to log out of his/her profile and close the browser window at the end of his/her work session, particularly if he/she uses a computer shared with others for Internet access. In this way, he/she will prevent other users from accessing his/her Personal Information.
The user is solely responsible for maintaining the confidentiality of his/her password. He/she alone will bear the consequences that may result from any use by third parties who may have become aware of it.
If the User forgets his/her password, a function is available on the Site enabling him/her to receive his/her password in his/her e-mail box. Similarly, in the event of fear that a third party may have become aware of it, the User may request to choose a new password by clicking on “Modify your information” in the “Personal Information” section of “My Account”.
ARTICLE 7: MINORS
Bebe2luxe reminds you that minors do not have the capacity to contract, and that the collection of data from minors must be subject to parental authorization.
Purchases of Products on the Website are reserved for persons over the age of 18. Bebe2luxe therefore does not collect or retain Personal Information from persons it knows to be under the age of 18.
ARTICLE 8. COOKIES AND TRACKERS MANAGEMENT
What is a cookie/tracer?
The term cookie is to be taken in the broadest sense and also includes tracers deposited, subject to your choices, on your computer when visiting a site. The purpose of a cookie is to collect information about your browsing habits and to provide you with services tailored to your terminal (computer, mobile or tablet).
Cookies are managed by your Internet browser, and only the issuer of a cookie is likely to read or modify the information contained therein.
Preferences for all services:
Strictly necessary cookies Prestashop-XXX: retention period 20 days
Statistical cookies: retention period 13 months
- Social networks: Our site allows you to share articles and products on social networks. If you use this feature, cookies will be placed on your computer by these third-party sharing sites.
Controlling your cookies
When you first use our website, an information banner appears informing you of the use of cookies. you then have two options:
1) You accept the use of cookies, in which case the Google Analytics audience analysis cookie will be created on your browsing layout (Computer, phone, tablet) and you will also have access to social network sharing features.
2) You personalize your preferences: you will then be redirected to a page allowing you to accept or reject the use of certain cookies.
Your personalization and acceptance choices are retained for an effective period of 20 days. You will then be asked to answer the question again.
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If you wish to change your mind about the use of cookies during this 20-day period, you can access the “Manage cookies” page available at the bottom of our site. You can also delete cookies directly via your web browser:
- If you use the Internet Explorer browser:
In Internet Explorer, click on the “Tools” menu, then select “Internet Options”.
In the “General” tab, under “Browsing History”, click on “Delete”.
Check the “Cookies and website data” box, uncheck the other boxes, then click on “Delete”.
- If you use the Firefox browser:
In the “Tools” menu, select “Options”.
Select “Privacy & Security” on the left of the screen.
In the “History” section, click on “Delete specific cookies” and delete the desired Cookies.
- If you use the Safari browser:
Click on Safari in the menu bar.
Select “Preferences”.
Select the “Privacy” tab.
Click on “Delete all website data” and then in “Cookies and other website data”.
Click on “Delete” to confirm.
- If you use the Google Chrome browser:
Click on the “Tools” menu icon.
Select “More tools” and “Clear browsing data”.
Select the period on “All periods” and check the “Cookies” box.
Click on “Clear data”.
You can also block all third-party cookies on any site you use by following the procedure indicated by the CNIL: CNIL procedure
Security
Our bebe2luxe.fr website uses the HTTPS protocol to secure your data during transmission. Access to your data and to the site administration is password-protected and accessible only to the site administrator.
Data retention period
- Data relating to your registration and orders are kept for a period of 10 years before deletion, in case of inactivity.
- Data relating to the contact form are kept for a maximum period of 3 years after processing your request.
- Cookie data and preferences are kept for a period of 20 days.
Article 8.1. News and targeted marketing
If the User has agreed to be contacted by Bebe2luxe for marketing purposes, Bebe2luxe may be required to send e-mails and other communications about goods and services that are likely to be of personal interest and relevance to the User. To this end, Bebe2luxe studies the online browsing and shopping habits of its customers, and provides them with information about the products they have consulted and those related to them.
ARTICLE 9. Modifications
Bebe2luxe reserves the right to modify this Privacy Policy at any time; therefore, Bebe2luxe asks the User to review it frequently on the Site.
If Bebe2luxe makes substantial changes, the User will be notified by e-mail or a notice will be posted on the home page of the Website. Bebe2luxe encourages the User to read all changes to the Privacy Policy.
If Bebe2luxe is to use Personal Information in a manner different from that stated on the collection form, the User will be informed by e-mail, and will be free to choose whether or not to allow Bebe2luxe to use his or her Personal Information in this different manner.
Updates to these rules
These privacy rules were last modified in January 2019. Please check this page regularly for any new updates.
ARTICLE 10. ECOMOBILITY
SARK KANDK is registered under number FR030064 in the national register of marketers.
This procedure complies with regulations relating to the management of waste furnishing elements, according to Article R. 543-254 of the Environmental Code and the Order of August 5, 2013.