GENERAL TERMS AND CONDITIONS OF SALE
PREAMBLE:
The commercial site www.bebe2luxe.fr (hereinafter referred to as the ‘Site’) is an e-commerce site accessible via the Internet, open to any user of this network (hereinafter referred to as the ‘User(s)’). It is published by KANDK (hereinafter referred to as ‘Kandk’), a limited liability company with a capital of 400,000 euros, whose registered office is at Traverse de la Bastidonne, 13400 AUBAGNE, registered in the Marseille Trade and Companies Register under number 49349091600019. Intra-Community VAT No.: FR 75493490916.
For the purposes hereof, it is agreed that the Customer and Bebe2luxe shall be collectively referred to as the Parties and individually referred to as a Party.
It is specified that the purchase of Products on the Website is reserved for non-trading natural persons who are consumers, are over 18 years of age and have full legal capacity.
These Terms and Conditions apply to all Users of the Website, regardless of how they access the Website, and cover all devices or technologies used by Bebe2luxe to make the Website available to the Customer.
The Customer undertakes to read these Terms and Conditions carefully before using the Website and before placing an order or registering with Bebe2luxe. Accessing, browsing and/or using the Website implies that the Customer agrees to be bound by these Terms and Conditions in their entirety, regardless of whether they have opened an account through the Website, are registered on the Website or have logged into their account.
Although it is not an obligation, Bebe2luxe recommends that the Customer keeps a copy of these Terms and Conditions for future reference. The Customer can also consult these Terms and Conditions via the Website.
Any order for a product offered on the Website implies the Customer's full and complete acceptance of these General Terms and Conditions of Sale.
The Customer shall only use the Website, access it and place orders if he undertakes to comply with these Terms and Conditions.
Certain products made available to the Customer on the Website and which they may order are subject to additional conditions. The Customer will be notified of these additional conditions when accessing the sections of the Website dedicated to these products. It is specified that if the Customer orders products that are subject to additional conditions, they will be deemed to have accepted them.
For any questions, complaints or comments regarding this Site or these terms and conditions, please click on https://www.bebe2luxe.fr/fr/soutien/2-le-support-technique to contact us.
ARTICLE 1. SUBJECT MATTER
These General Terms and Conditions of Sale govern the rights and obligations of the Parties resulting from the online sale of the Products offered on the Site.
They form a contractual whole with the summary order form and the invoice sent to the Customer and apply to the exclusion of any other document.
In the event of any contradiction or discrepancy between the terms of these three documents, the documents should prevail in the following order:
- the invoice,
- the summary order form,
- these General Terms and Conditions of Sale.
ARTICLE 2. PRODUCTS - PRICES
2.1. Products
Bebe2luxe has taken reasonable precautions to ensure that the prices displayed on the Website are accurate and that all Products have been described correctly. Nevertheless, in the event of an order being placed for products on the Website, it is specified that:
- the weights, measurements, sizes and capacities indicated on the Website are only approximate;
- although Bebe2luxe attempts to display the actual colours of its products on the Website, the colours that the Customer sees will depend on the computer screen used and the display settings, and Bebe2luxe cannot therefore guarantee that the colour displayed on the screen corresponds exactly to the colour of the products that the Customer will receive;
- although Bebe2luxe ensures that all products correspond to their description on the Website, changes in manufacturing processes, computer screen configurations and computer equipment may affect the appearance of the fabrics and the designs of the products, which means that the products delivered may differ slightly in appearance from the presentation on the Website;
- the order will only be processed if no significant errors have been made in the description of the Product(s), as detailed on the Website, and if the Customer has authorised the use of his/her payment card or any other means of payment;
- the Products and promotions offered on the Website may not be available in all shops in the Customer's country (if applicable) and vice versa.
The Products on offer are limited to Customers residing in the territory of the European Union, in the countries listed under Article 4.
Only the Products appearing on the Website on the day it is consulted by the Customer are offered for sale. To this end, the Customer is informed of the availability of the Product they wish to select when placing their order. However, all Products are offered subject to availability, which means that Bebe2luxe may not always be able to fulfil the Customer's order. Bebe2luxe will inform the Customer within a reasonable period of time if the product they have ordered is not available. However, if exceptionally the Product becomes unavailable after the order has been confirmed, the Customer will be informed by email no later than five (5) working days after the order has been confirmed. If the Customer has any questions about the unavailability of a Product, they can contact the e-boutique Customer Relations Department by clicking on ‘Contact’.
2.2. Prices
Bebe2luxe will do its best to ensure that all pricing information on the Website is correct and up to date. However, errors may occur from time to time.
In the event of an error (including technical problems), and if a Product has not been indicated at the correct price, Bebe2luxe reserves the right not to accept the order. Bebe2luxe is under no obligation to supply or deliver any Product for which the price is incorrect if Bebe2luxe has not received payment from the Customer and the payment has not been processed.
Bebe2luxe reserves the right to change the price of any Product shown on the Website at any time and without giving any prior notice. The Customer will not be charged retroactively, nor will any price change be applied retroactively to Products already ordered and for which Bebe2luxe has received payment.
All Product prices are quoted in euros and include applicable VAT, unless expressly stated otherwise, and do not include the additional costs of any delivery.
The total delivery cost and the different delivery methods will be indicated on the delivery screen during the payment process and in the confirmation email.
Occasionally, specific Products listed on the Site will be subject to promotions and/or discounts. Promotions and discounts are subject to additional conditions. To avoid any confusion and to fully understand Bebe2luxe promotions and/or discounts, it is advisable to read the additional conditions, if any, on the page of the Product concerned.
ARTICLE 3. ORDER
3.1. Order registration
All new Customers must fill in the fields provided to create their profile, which will be accessible in the ‘My Account’ section. The Customer must fill in the form provided accurately, providing the information required to identify him/her, including a valid e-mail address and a password of his/her choice (which will be personal and confidential) that will be used later to identify him/her on the Website. Any Customer who already has a Customer Account must identify themselves after clicking on ‘Continue your order’ by entering their email address and password if they are not already logged into their account.
The Customer accepts that entering these two identifiers certifies their identity.
The provision of personal information collected in the context of distance selling and marked with an asterisk is mandatory, as this information is necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential and will be treated in accordance with Bebe2luxe's privacy policy, which can be consulted on the Website.
Customers who wish to place an order select the Product(s) of their choice by clicking on ‘Add to basket’.
Customers can, at any time:
- review the list of all Products being ordered, in order to verify the total price of the order and view the items contained in the shopping basket. It is then possible to correct any input errors and indicate any discounts applicable to the Products before submitting the order,
- check the number of Products in the basket and obtain detailed information on each of them by clicking on ‘My basket’,
- continue selecting Products by clicking on ‘Continue my visit’,
- complete their order by clicking on ‘Finalise my order’.
3.2. Validation of the order
After finalising their order, the Customer reads the summary order form and clicks on ‘Pay for my order’ to confirm their order, their acceptance to pay and to proceed with the payment.
The validation of the summary order form constitutes the Customer's consent. This consent is equivalent to a handwritten signature and constitutes proof of the conclusion of a contract between the Parties, the validation of the entire order, the acceptance of these General Terms and Conditions of Sale and the payability of the sums due in execution of the said order.
Bebe2luxe reserves the right not to validate the order in the event of:
- Exceeding the limit associated with the ban on purchases for resale (limit of a maximum of thirty (30) items per order and/or abnormal nature of the order),
- Abnormal or excessive complaints in accordance with Article 5 below,
- Abnormal or excessive exchanges and returns in accordance with Article 8 below,
- Existing dispute(s) with the Customer,
- Total or partial non-payment of a previous order from the Customer,
- Refusal of authorisation for payment by bank card from banking organisations.
The price due by the Customer is the amount indicated on the summary order form, which the Customer has read before confirming their order.
The Customer pays for his order by credit note, credit card (Carte Bleue, Visa, Eurocard/Mastercard, American Express) or via PAYPAL in accordance with the provisions of this article.
To pay for his order by credit card, the Customer must provide his credit card number and, depending on the type of card, its expiry date and the security code (the three-digit number on the back of the card).
The card is debited when the order is confirmed on the Website, unless the server is unavailable.
It is specified that to make payment by bank card, the Customer is automatically transferred to the Mercanet electronic payment server of the Société Générale. It is specified that at no time do the Customer's bank details pass through the Bebe2luxe computer system.
However, in the event of fraudulent use of his/her bank card, the Customer is invited, as soon as this use is noted and after having made a stop payment order with his/her bank, to contact the e-boutique Customer Relations Department, which will indicate the procedure to follow:
- at the following number: 04 42 04 71 24 (standard rate call). Every day from 10am to 12pm and 2pm to 4pm except Wednesdays
- by e-mail at the following address: https://www.bebe2luxe.fr/fr/soutien/2-le-support-technique
Once the Customer has made the payment, they will receive an email notification confirming that Bebe2luxe has received their order (hereinafter the ‘Confirmation Email’). It is specified that this Confirmation Email does not constitute acceptance of the order by Bebe2luxe. This confirmation email will contain an order number, detailed information about the products at Bebe2luxe as well as delivery information.
The Customer may then consult the details of their order at any time in the ‘My Account’ section.
If Bebe2luxe is unable to supply the Customer with the Products after validation of the Order, as specified in Article 2.1 above, the order will not be processed. The Customer will be informed of this by email and, if they have already paid for the Products, the Customer will receive a full refund within a reasonable period of time, it being understood that this refund will be made no later than 14 days from the date of cancellation of the order.
3.3. Acknowledgement of receipt and validation of the order
If the Customer resides in the international territories of the Website, it is specified that all orders placed constitute an offer to purchase and are subject to acceptance by Bebe2luxe.
In particular, it is specified that the completion of the online purchase process does not constitute acceptance of the Order by Bebe2luxe. Acceptance of the order will only take place when Bebe2luxe notifies the Customer that their order has been sent.
Once payment has been made, Bebe2luxe will send the Customer a summary of the order by email to the address provided by the Customer, immediately and at the latest before delivery.
All payments made by credit/debit card are subject to authorisation by the card-issuing bank. If the card issuer refuses to authorise payment, the order cannot be validated by Bebe2luxe and Bebe2luxe will not be responsible for the delay or non-delivery of the product(s). Bebe2luxe will collect payment at the time of the order or shortly before the delivery date of the products that the Customer has ordered (depending on the chosen method of payment).
The order form is recorded in Bebe2luxe's registers, which are themselves stored on a reliable and durable medium. It should be noted that the secure payment server will collect and store payment information using a secure and encrypted payment system. This information will only be used in accordance with the Privacy Policy. The Customer accepts that the summary order form shall be considered as proof of the contractual relationship between the Parties.
The Customer will have the option to print the summary order form sent with the acknowledgement of receipt. The order summary will also be accessible in ‘My Account’.
ARTICLE 4. PAYMENT AND SECURITY:
Purchases are paid for by payment card or via a PayPal account. The following cards are accepted for payment by bank card: CB, Visa and MasterCard.
In accordance with regulations and in order to guarantee the security and confidentiality of its Customers' information, SARL KANDK does not store bank details.
For your security, SARL KANDK has chosen one of the market-leading solutions offered by one of the largest French banks: the online payment solution ‘Payplug’ from the Caisse d'Epargne.
SARL KANDK has also adopted the SSL (Secure Socket Layer) encryption system to secure and protect your credit card data.
However, to facilitate the purchasing process for future orders, a system for saving bank details and PayPal details is available. To do this, the customer must tick the optional box ‘Remember my card/PayPal account’ on the payment information page of the website. The customer's bank details are stored on the bank's server in encrypted format only. Under no circumstances does SARL KANDK have access to these details.
Saving the customer's bank details is not compulsory to place an order on the site. Furthermore, the customer can delete the details of his registered card at any time by going to the ‘Payment methods’ page in the ‘My account’ menu.
The Customer guarantees that they are fully authorised to use the payment card or other means of payment to pay for their order.
3X 4X WITH FEES
Payment of your order in 3 or 4 instalments by credit card from €100 to €3000 with Oney Bank.
Our partner Oney Bank offers a financing solution called 3x 4x Oney, which allows you to pay for your purchases of €100 to €3000 in 3 or 4 instalments with your bank card.
Conditions: This offer is reserved for individuals (natural persons of full age) residing in France and holding a Visa or MasterCard with a validity date greater than the chosen financing period. Cards with systematic authorisation, such as Electron, Maestro, Nickel, etc., as well as e-cards, Indigo and American Express cards are not accepted.
Subscription procedure: After completing your order, simply click on the ‘3x 4x Oney payment by credit card’ button.
You will then be redirected to the 3x 4x Oney web page of our partner, which displays a detailed summary of your order and the personalised financing request, which you must then validate.
You enter your personal details or, if you have a 3x 4x Oney account, you log in using the login details linked to your 3x 4x Oney account.
You read the general terms and conditions for payment in instalments that you wish to subscribe to, which are provided in PDF format so that you can read, print and save them before accepting them. You then confirm your electronic acceptance by ticking the corresponding box.
You acknowledge that the ‘double click’ associated with ticking the box to confirm that you have read the general terms and conditions constitutes consent to contract and constitutes irrevocable and unreserved acceptance of the general terms and conditions of the product.
Unless proven otherwise, the data recorded by Oney Bank constitutes proof of all transactions between you and Oney Bank.
If you apply for a financing solution offered by Oney Bank, the information relating to your order will be sent to Oney Bank, which will use it to study your application for the granting, management and recovery of credit.
Oney Bank reserves the right to accept or refuse your request for 3 or 4 times Oney financing. You have a 14-day withdrawal period to cancel your credit.
How it works: Payment in 3 or 4 instalments by credit card allows you to pay for the order placed on our merchant site as follows:
- a mandatory deposit, debited on the day of confirmation of shipment of your order corresponding to one third or one quarter of the order, to which are added costs corresponding to 1.45% of the total amount of the order for a 3-installment plan and 2.2% for a 4-installment plan (up to a maximum of €15 for a 3-installment plan and €30 for a 4-installment plan);
- two or three monthly instalments, each corresponding to a third or a quarter of the order, debited 30 and 60 days later for the 3 instalments and 30, 60 and 90 days later for the 4 instalments.
• Payment in 3 instalments from €100 purchase and up to €3000
Example: For a purchase of €150, down payment of €52.18 then 2 monthly instalments of €50.
Credit for a period of 2 months at a fixed APR of 19.26%. Cost of financing: €2.18 up to a maximum of €15.
Payment in four instalments from €100 purchase and up to €3000.
Example: For a purchase of €400, a deposit of €108.80 and then three monthly instalments of €100.
Loan over 3 months at a fixed APR of 19.31%. Cost of financing: €8.80 up to a maximum of €30.
Oney Bank - SA with capital of €51,286,585 - Registered office: 34 avenue de Flandre 59170 CROIX - RCS Lille Métropole 546 380 197 - Orias no.: 07 023 261 - www.orias.fr - Correspondence: CS 60006 - 59 895 Lille Cedex 9 - www.oney.fr
ARTICLE 5. DELIVERY:
Bebe2luxe will make every effort to ensure that the order is delivered within an average period of four to five working days and undertakes in any event to deliver within a maximum period of ten (15) working days from the day following payment for the order. It is specified that orders placed on the Website on Friday afternoon from 1 pm, on Saturday or on Sunday will be processed the following Monday. Orders placed on the Website on a public holiday will be processed the following working day.
Delivery may not be possible in the event of force majeure as defined in Article 9 below.
Delivery times from the preparation of the order are:
- 3 to 5 days for France by GLS
Delivery of the Products may occasionally be delayed or impeded for reasons beyond the control of Bebe2luxe - for example, in the event of a stock shortage at suppliers, delays in imports or higher than expected demand. In this case, Bebe2luxe undertakes to keep the Customer informed of the situation. From the notification of the delay to the Customer, and on condition that this delay is not attributable to Bebe2luxe, the latter undertakes to deliver to the Customer within a maximum period of 30 calendar days.
However, Bebe2luxe shall not be held liable to the Customer for this delay or failure to deliver if payment has not yet been made.
All Products that the Customer orders on the Website shall remain the property of Bebe2luxe until they are delivered to the address indicated.
All risks associated with the Products ordered (including the risk of loss and/or damage to the Products) shall be transferred to the Customer at the time of delivery to the address indicated on the order form. If the Customer has requested delivery to an address other than his own, all risks associated with the Products will be transferred as soon as the Products have been delivered to that location.
ARTICLE 6: RECEIPT OF THE ORDER:
Upon receipt of the order, it is the Customer's responsibility to verify that the Products received are in accordance with his order.
Any anomaly concerning the delivery (namely: missing or damaged Products, Products not conforming to the order, damaged parcel) must be notified to the Bebe2luxe e-boutique Customer Relations Department within thirty (30) days of receipt of the Products, by one of the following means:
- by ordinary post, by writing to the following address:
Bebe2luxe/ SARL KANDK
Traverse de la Bastidonne
13400 AUBAGNE
- by telephone on 04 42 04 71 24 (no surcharge). Every day from 10am to 12pm and 2pm to 4pm except Wednesdays
Except for legitimate reasons, any complaint made more than thirty (30) days after the Customer has received the Products will not be accepted.
In the event of abnormal or abusive complaints, Bebe2luxe may refuse to fulfil a subsequent order.
The Customer will have the choice between an exchange, a credit note or a refund of the order price (to be notified when contacting Customer Service or in a form provided on the Website), at the latest within thirty (30) days from the notification of the anomaly to the Bebe2luxe e-boutique Customer Relations Department, depending on the product return scenario.
Bebe2luxe reserves the right to ask the Customer to return the non-compliant or damaged Product in accordance with the return conditions detailed in Article 6.
ARTICLE 7. RIGHT OF WITHDRAWAL:
7.1. Right of withdrawal
The contract between Bebe2luxe and the Customer begins when the Customer places their order and agrees to pay. It takes shape when Bebe2luxe receives payment and sends the products, and it lasts until the last day of the period during which the Customer has the option to cancel their order.
In accordance with the provisions of Article L121-21 of the Consumer Code, the Customer has a right of withdrawal of thirty (30) days following the date on which the Customer receives the Products to return the Products he has ordered:
The period mentioned in the first paragraph of this article runs from the day:
1° The conclusion of the contract, for service provision contracts and those mentioned in article L. 121-16-2;
2° The receipt of the goods by the consumer or a third party, other than the carrier, designated by him, for contracts for the sale of goods and contracts for the provision of services including the delivery of goods.
The Customer may exercise his right of cancellation without having to provide justification or pay penalties, with the return costs remaining the responsibility of the customer.
During the aforementioned cancellation period, the Customer is obliged to take care of the Products and to continue to ensure their safekeeping.
Any cancellation of an order must be sent:
- either by email to https://www.bebe2luxe.fr/fr/soutien/2-le-support-technique
- or by telephone on: 04 42 04 71 24 (no surcharge).
- or by completing the cancellation form provided for the customer and available on the Website and returning it to:
Bebe2luxe/ SARL KANDK
Traverse de la Bastidonne
13400 AUBAGNE
Following the request for cancellation, a notification of cancellation of the order will be sent by email to the Customer.
In addition, insofar as the date of the notification of cancellation of the order is deemed to be the date on which the Customer sends his notification, the Customer is asked to keep a copy.
7.2. Return following the exercise of the right of cancellation
The Product must be returned by the Customer within a maximum of 30 days from receipt of the email containing the notification of cancellation of the order, in perfect condition for resale, labelled, new, unworn, unwashed and unstained, and accompanied by the return slip (available in the Customer Account) and the cancellation form.
If the Customer decides to return a Product to Bebe2luxe, the latter cannot be held responsible for any loss or damage occurring during transport and, for this reason, it is recommended to use a registered delivery service at the Customer's expense. If the returned products are lost or damaged during transport, Bebe2luxe reserves the right to invoice the amounts relating to this loss or damage and to recover these amounts from the Customer or, in the event of loss, not to reimburse the Customer for the amount of his order.
The costs of returning the Products are to be paid by the customer.
The Customer must be able to provide proof of shipment of the Products by registered parcel, tracked parcel, or by any other means providing a certain date for their shipment, certified by the sender in order to be reimbursed.
The Products must be accompanied by the return slip, duly completed. The Customer will be reimbursed by the same method of payment as that used for the purchase within fourteen (14) calendar days of receipt of the Products (as detailed in Article 6.5.).
7.3. Money-back guarantee
In addition to exercising the right of withdrawal set out in Article 6.1., the Customer has a period of thirty (30) calendar days following the date of purchase to return, at his or her own expense, all or part of the Products he or she has ordered if he or she is not fully satisfied with them.
This period runs from the date of receipt of the Products.
If the return conditions set out in Article 6.4 are met, Bebe2luxe will proceed according to the choice expressed by the Customer on the return slip, either to refund the Customer by crediting the bank card used at the time of purchase, or to issue a credit note for the total amount of the returned Products including delivery costs and excluding the costs of returning the Products, which will remain the responsibility of the Customer.
7.4. Conditions for a full refund on return
The Products must be returned in their original condition.
Any Product that is damaged, worn, dirty with signs of use or incomplete will not be taken back or exchanged.
The Products must be returned to the following address:
Bebe2luxe/ SARL KANDK
Traverse de la Bastidonne
13400 AUBAGNE
7.5. Exchanges, credit notes and refunds via the website
The Customer may request an exchange for one or more Products (subject to stock availability), provided that the total amount of the exchanged Products is less than or equal to the total amount of the returned Products.
If the above conditions are met, Bebe2luxe will refund the Customer for the price of the returned Products or, if it so decides, will issue a credit note for an amount equivalent to that of the order, valid for one year on the site, at the latest within fourteen (14) calendar days from the receipt by Bebe2luxe of the Products.
Bebe2luxe reserves the right to refuse a refund if the Customer is abusive in their requests to exchange the Product. In this case, only a final exchange or a credit note will be granted.
Please note that only one return per request is authorised; the Customer cannot request an exchange + a refund on the same return.
When an order has been placed with a discount voucher or promotional code, the refund will depend on the conditions expressed during the discount or promotion.
When an order has been placed with a credit note, the returned Products will not be eligible for a refund. Only an exchange or credit note will be authorised. Credit notes are neither divisible nor refundable.
No Product purchased from the e-boutique may be returned to the boutique, with the exception of delivery to the boutique.
Any refund will be made using the payment method indicated when the Customer placed their order, and Bebe2luxe reserves the right to withhold any amount for Products that are found to be damaged when they are returned.
7.6. Promotional codes
When an order has been placed with a promotional code offering a discount linked to the simultaneous purchase of a predetermined number of items, the return of one or more items may have the effect of cancelling the discount when the number of items required to apply the discount is no longer reached. The refund made to the Customer will take into account, where applicable, the fact that the discount is no longer applicable and the difference will be deducted from the amount refunded to the Customer for the returned items. 6.7. Contact
For any assistance, the Customer may contact the e-shop Customer Relations Department:
- by e-mail: https://www.bebe2luxe.fr/fr/soutien/2-le-support-technique
- by telephone: 04 42 04 71 24
ARTICLE 8. LIABILITY AND WARRANTY:
All Products are covered by the legal guarantee of conformity provided for in Articles L. 211-4 et seq. of the Consumer Code, as well as the guarantee against hidden defects provided for in Articles 1641 et seq. of the Civil Code, provided that the Product has been used normally and that the maintenance advice has been followed:
Article L211-4 of the Consumer Code
The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
The seller is also liable for any lack of conformity resulting from the packaging or the assembly instructions, or from the installation if the seller assumed responsibility therefor under the contract or had it carried out under its responsibility.
Article L211-5 of the Consumer Code
To be in conformity with the contract, the goods must:
1º Be suitable for the purpose usually associated with such goods and, where applicable:
- correspond to the description given by the seller and have the features that the seller presented to the buyer in the form of a sample or model;
- present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or their representative, particularly in advertising or labelling;
2º Or present the characteristics defined by mutual agreement between the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and accepted by the latter.
Article L211-12 of the Consumer Code
Action resulting from lack of conformity lapses two years after delivery of the goods.
Article 1641 of the Civil Code.
The seller is bound to a warranty against hidden defects in the item sold that render it unfit for its intended use, or that so impair its use that the buyer would not have bought it, or would only have given a lesser price for it, had he/she known of the defects.
Article 1648 paragraph 1 of the Civil Code
The action resulting from latent defects must be brought by the purchaser within a period of two years from the discovery of the defect.
Bebe2luxe shall not be liable to the Customer if it has been prevented from or delayed in the performance of its obligations under these General Terms and Conditions by anything that the Customer (or someone acting on its behalf) has done or failed to do as a result of an event beyond Bebe2luxe's reasonable control.
Bebe2luxe's liability under these Terms and Conditions shall not exceed 100% of the price of the product(s) that the Customer has ordered from Bebe2luxe plus the cost of delivery of such product(s) to the Customer's home.
Bebe2luxe rejects all representations, warranties, conditions (express or implied, provided by law, under case law or otherwise) to the extent permitted by law. Bebe2luxe accepts no liability for any loss or damage that cannot be reasonably foreseen and that arises directly or indirectly from these Terms and Conditions or from your use of the Website.
Except to the extent required by law, Bebe2luxe cannot be held liable to anyone for any loss or damage that may arise from the use of any content or information published on the Website or from the trust placed in this content or information.
Bebe2luxe cannot be held responsible for any charges applied by the Customer's card issuer or by his/her bank following the processing of the credit/debit card payment by Bebe2luxe in accordance with his/her order.
ARTICLE 9. CONFIDENTIALITY:
To make purchases on the Website, the Customer must create an account and choose an email address and password, which will be requested each time the Customer wishes to access the account. The Customer's personal information is thus protected by a password so that the Customer, and the Customer alone, has access to it. Bebe2luxe recommends that the Customer not disclose the password to anyone.
The Customer must also remember to log out of his profile and close his browser window at the end of his work session, particularly if the Customer uses a computer terminal shared with others for Internet access.
The Customer will thus prevent Users from accessing his personal information.
The Customer is solely responsible for maintaining the confidentiality of his password. The Customer shall bear sole responsibility for the consequences that may result from any use by third parties who have gained knowledge of the password.
Any material downloaded from the Website shall be considered non-confidential and non-proprietary, and Bebe2luxe reserves the right to use, copy, distribute and disclose to third parties any material or contributions for any purpose whatsoever. Bebe2luxe is also entitled to disclose the identity of the Customer to any third party claiming that any material published or downloaded by the Customer on the site or on any third-party social networking site linked to Bebe2luxe constitutes a violation of their intellectual property rights or their right to privacy.
Bebe2luxe cannot be held liable to any third party for the content or accuracy of any material published by the Customer or any other User of the Website. Bebe2luxe reserves the right to remove any contribution by the Customer to the Website if it deems that the latter does not comply with the content standards described above.
ARTICLE 10. MISCELLANEOUS PROVISIONS:
10.1 Force majeure
Bebe2luxe shall not be liable for any delay in the performance or total or partial non-performance of its obligations under these General Terms and Conditions of Sale, if such delay or non-performance is caused by an event constituting force majeure, in particular in the event of disruption or total or partial strike, in particular of postal services and means of transport and/or communication, flood or fire. Bebe2luxe will notify Customers of an event constituting force majeure, at the latest within five (5) working days of its occurrence.
Bebe2luxe will make its best efforts to inform the Customer, as soon as possible, of the methods of processing his/her order during the period of force majeure.
In the event that the force majeure lasts for more than one (1) month, the Parties shall be released from their obligations to each other. Where applicable, Bebe2luxe shall reimburse the Customer as soon as possible for any orders that have been paid for but could not be delivered.
10.2. Partial invalidity
If any of the paragraphs or clauses of these General Terms and Conditions of Sale is found to be null and void or unenforceable, the remainder of these General Terms and Conditions of Sale shall remain in force, unless the invalidated obligation is an essential obligation, the removal or cancellation of which would prevent the continuation of these General Terms and Conditions of Sale in their entirety.
10.3. Tolerance
The fact that Bebe2luxe refrains from demanding the execution of any one of the clauses of the present General Terms and Conditions of Sale or from exercising any right which would be recognised by the present General Terms and Conditions of Sale, may in no case be considered as a definitive renunciation of this right, nor prevent it from subsequently pursuing the execution of said right, and this, whatever the duration of this abstention.
10.4. Storage and archiving of transactions
Invoices are archived on a reliable and durable medium so as to correspond to a faithful and durable copy.
10.5. Changes to these Terms and Conditions
Bebe2luxe reserves the right, at its sole discretion, to change, modify, add or remove any part of these Terms and Conditions at any time. Any changes to the Terms and Conditions will be posted on the Website by Bebe2luxe. The date at the top of these Terms and Conditions will be amended to show the date these Terms and Conditions were last revised.
Bebe2luxe recommends that the Customer regularly reviews these Terms and Conditions in order to keep informed of the Terms and Conditions applicable to his use of the Site and the delivery of his Products.
Continued access to and uninterrupted use of the Site after any modification or update constitutes acceptance of the new Terms and Conditions. It is the Customer's responsibility to check the Site regularly and determine whether any changes have been made to these Terms and Conditions.
It should be noted that these Terms and Conditions do not affect your statutory rights as a consumer. For more information on these statutory rights, please contact your local trading standards office or similar consumer advice organisation.
ARTICLE 11. APPLICABLE LAW AND JURISDICTION:
These General Terms and Conditions of Sale are subject to French law. In the event of a dispute, the French courts shall have sole jurisdiction.
However, the Parties undertake to seek an amicable solution before any legal action.
ARTICLE 12. ECOMOBILIER
SARK KANDK is registered under number FR030064 in the national register of marketers. This procedure complies with the regulations on the management of waste furniture, in accordance with article R. 543-254 of the Environment Code and the decree of 5 August 2013.